Specialty & more
Public payments, publicly accountable.
Utilities, municipalities, and public agencies collect bills, permits, and fees in person, online, and by phone — every transaction organized for audits and open books.
01
Pay at the window, the website, or the phone.
Residents settle a water bill, a permit fee, or a fine through whichever channel they reach first.
- Counter payments by tap, chip, or swipe
- Online payments for bills and renewals
- Phone payments keyed securely by staff
02
Bills, permits, fines, and everything between.
One system covers the tax office, the permit window, and the utility counter.
- Utility bills and service fees
- Permits, licenses, and renewals
- Fines and departmental charges
03
Each department keeps its own books.
Collections stay separated by department while the finance office sees the whole picture.
- Department-level reporting as standard
- Rollups for the finance office
- Clean separation between funds
04
Ready for the auditor and the records request.
Public money gets public scrutiny — every transaction stays traceable end to end.
- Complete audit trails on every payment
- Records organized for open-book review
- Refunds tied back to the original transaction
What you get
Collection tools for public offices.
Window payments
Tap, chip, and swipe at the service counter.
Online bill payment
Residents pay bills and fees from home instead of in line.
Phone-in payments
Staff key payments securely for residents who call.
Department rollups
Collections reported by department, fund, and channel.
Public-record clarity
Traceable histories ready for audits and records requests.
Support that shows up
US-based phone support for clerks and finance staff alike.
Beyond the register
The rest of the toolkit.
Everything here connects to the same account and the same support team.
Why Partnr
Built around the way you bill.
Support that answers
US-based phone support from the same team that configured your system — reachable before and after go-live.
Billing that fits the work
Recurring plans, invoices, and payment requests shaped to how your clients actually pay you.
Records that stay clean
Every payment lands in organized, searchable history — ready when you need a refund, a review, or a report.
Eligibility settled up front
For regulated categories, we confirm eligibility and set expectations before anything goes live.
Where it pays to process.
Ready to get started?
List the fees your counters collect, and we'll bring every channel onto one system.
Have questions?
Frequently asked questions.
Let's talk
Route your agency's questions here.
Tell us where to reach you. A real person follows up, usually within one business day.